Internet Retailer - Merchandising In An Age Of Virtual Stores


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Satisfied and Buying
Jun. 1, 2008 A down economy is raising the importance of customer satisfaction By Larry Freed In the competitive world of online retail, every e-retailer is looking for an edge. This is especially true in a down economy when business is affected by many factors outside of a retailer’s control. One aspect of the ...
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AAFES marches to $1 billion in web sales
Aug. 1, 2007 It took a decade to achieve, but the Army & Air Force Exchange Service now commands $1 billion in annual web sales. AAFES, which operates the U.S. military’s PX system, also maintains four e-commerce sites: AAFES.com, USMC-MCCS.org, Navy-Nex.com and CG-Exchange. The PX organization topped the ...
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Customer satisfaction drives conversion rates, loyalty
Jun. 8, 2007 E-retailers have many tools available to measure events after the fact. But calculating conversion rates and site visitors don’t do much for predicting the future, Larry Freed, CEO of ForeSee Results, told attendees during his presentation at the Internet Retailer 2007 Conference & Exhibition in ...

Keep the customer satisfied
Jun. 1, 2007 Keep the customer satisfied How the Top 100 e-retailers rate on two key performance metrics By Larry Freed It’s always easy to see where you’ve been and what you’ve done, and e-retail is no exception. Behavioral metrics like site traffic, conversion rates and sales provide a valuable way to assess what ...
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Army & Air Force Exchange Service Selects StrongMail for Reliable Email Delivery
Feb. 21, 2007 StrongMail`s email platform to support military retailer’s email marketing programs Redwood City, Calif., February 21, 2006 – StrongMail Systems, Inc., the innovation leader in email infrastructure software, today announced that the Army & Air Force Exchange Service (AAFES) has selected StrongMail ...

AAFES.com issues marching orders for web campaign
Mar. 15, 2006 Using feedback and analysis gathered by consulting firm Retail Forward, Army & Air Force Exchange Service is issuing new marching orders for its e-commerce channel. Retail Forward’s analysis of AAFES.com found that customers most often visit the web site to take advantage of weekly specials, download ...

CentricMall.com now has more than 50 retailers
Aug. 30, 2005 Cookware retailer Berghoff Worldwide and BabyUniverse.com have joined CentricMall.com, bringing the U.S. military’s shopping site to a total of 51 merchants. CentricMall.com is a shopping portal for the several departments of the U.S. military; it can also be accessed from the web sites that cater ...

AAFES Expects to Decrease Operating Costs with GXS’ Product Information Manager
Apr. 12, 2005 Military Retail Giant Automates Supply Chain with Comprehensive Retail Solution from GXS GAITHERSBURG, Md. — April 12, 2005 — GXS, a leading provider of B2B e-commerce solutions, today announced that the Army & Air Force Exchange Service (AAFES) has selected GXS’ Product Information Manager (PIM ...

Operation Online
Apr. 1, 2005 Military PXes take to the web to fight off growing competition By Richard Mitchell The nation`s PXes used to have a captive audience: Personnel stationed on military bases who took advantage of the discount pricing that PXes offered to military members and their families. But with Wal-Marts, Targets ...
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The Online PX builds on its stores and catalog to promote web sales
Mar. 3, 2005 The Army and Air Force Exchange Service, which operates PXes in military bases as well as AAFES.com, is leveraging its multi-channel presence to promote the web site, Mike Westphal, senior vice president of marketing, tells Internet Retailer. AAFES is promoting the site through bag stuffers at checkout ...
Related Searches: army px stores


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