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Forrester offers tips on selling execs on an e-commerce platform upgrade
Oct. 9, 2008 Nearly one in four web business managers is considering a major e-commerce platform upgrade, and now is the time to make the pitch for funds to management, says analyst Brian K. Walker of research and consulting firm Forrester Research Inc. His advice includes: Keep the business case simple, focus ...
Goodmail Announces First Month With Over Three Billion CertifiedEmail Messages Delivered
Oct. 9, 2008 Strong Email Service Provider Support Drives Record September Volume of “Blue Ribbon”-marked CertifiedEmail MOUNTAIN VIEW, Calif., October 8, 2008 – Goodmail Systems, creator of CertifiedEmail™, email consumers want from the companies they trust, today announced that it delivered a record 3.1 billion ...
Sweating the details helps VistaPrint.com implement rigorous design changes
Oct. 8, 2008 With a new design or a major feature and function going live on its e-commerce site every three weeks, VistaPrint Ltd. has zero tolerance for trial and error. Instead, thanks to rigorous usability testing and comprehensive design planning, VistaPrint knows well in advance if the introduction of a new ... Related Searches: vistaprint
Attracting shoppers
Oct. 1, 2008 Online display ads can pull potential customers to an e-retailer’s site—especially when the ads are targeted By Bill Siwicki When it comes to online display ads, CyberDefender Corp. aims to be a chameleon. The e-retailer of anti-virus, anti-spyware and other software doesn’t want to be flashy, or Flashy ... Related Searches: online retail industry | zappos
SPONSORED SUPPLEMENT: Customer service: Raising the stakes as customers expect more
Oct. 1, 2008 Whether outsourcing customer service or doing it in house, retailers must manage complexity and responsiveness to give shoppers the help they seek. As more consumers shop online they expect e-retailers to provide the same level of personalized, proactive customer service they could receive in a store ...
Strong growth pushes WorkingPerson.com to seek new top leadership
Sep. 29, 2008 WorkingPerson.com, No. 388 in the Internet Retailer Top 500 Guide, is planning for growth and looking for a top executive who can help lead it. The company has announced that it has started a search for an executive chairman with a strong retailing or e-commerce background and IPO experience. WorkingPerson ... Related Searches: workingperson
How Sprint Nextel cashes in on its social buzz analytics data
Sep. 25, 2008 Omniture Inc. has announced its first partnership with a social media platform vendor, Lithium Technologies Inc., enabling retailers like Sprint Nextel to use Omniture’s tools to analyze the impact on communities, blogs and other social features on customer behavior. A retailer could evaluate how forum ... Related Searches: online customer acquisition cost
Alibris, Petco share insights on managing analytics data
Sep. 25, 2008 While online retailers deal with more data than ever related to customer activity both on and off their own web sites, they must learn to manage and disseminate that flood of information to suit their business goals, experts at e-retailers Alibris and Petco Animal Supplies Inc. said on a conference ...
CustomInk builds custom web analytics tool
Sep. 25, 2008 The lifeblood of e-retailer CustomInk LLC is its ability to produce personalized t-shirts for online shoppers. If the customization process on its e-commerce site were to go down, it potentially could lose a lot of customers. To ensure its customization process is always up, the e-retailer has created ... Related Searches: customink
myShape Adds New Featured Offerings and Increases Revenue with Baynote Recommendations
Sep. 18, 2008 Collective Intelligence Platform Complements Online Retailer’s Cutting-Edge Apparel Website LAS VEGAS, Nevada, Sep 16, 2008— Baynote, Inc., the leader in recommendations and social search, today announced that myShape®, a leading online women`s fashion retailer has increased revenue, average order ...
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