Internet Retailer - Merchandising In An Age Of Virtual Stores


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Visitors linger longer at top Internet retailers’ e-commerce sites
Oct. 1, 2008 Shoppers stuck around longer at 13 of the 15 largest e-commerce sites in August 2008 than they did a year earlier, according to new data from research company Hitwise. Visitors spent more time at Amazon.com, No. 1 in the Internet Retailer Top 500 Guide, Staples.com (No. 2), OfficeDepot.com (No. 3) ...

Even big brands overlook a good online customer experience, experts say
Sep. 18, 2008 Providing a good online customer experience requires checking the many ways retailers connect with their customers—including in e-mail and search marketing as well as through online merchandising—but it`s a chore that even many major brands fail to do, experts said during a panel discussion at Shop ...
Related Searches: costco

Apparel/Fashion
Nov. 30, 2007 A study of 300 retail web sites shows that most have a long way to go to create an outstanding customer experience. SmartBargains.com, the best retailer of the 300 in the study by Future Now Inc., an online marketing technology and consulting company, scored only 67 out of 100 possible points. “Even ...
Related Searches: ebags | smartbargains | crutchfield | babyage

Zappos.com has best high broadband availability in October
Nov. 7, 2007 Web shoppers in October could access a top 50 retail site with a high broadband connection an average of 98.98% of the time, compared with an average of 98.74% for a low broadband connection and 89.33% for dial-up, says Gomez Inc. The retailers delivering the best dial-up success rate in October included ...
Related Searches: overstock

Quixtar.com offers the fastest dial-up connection
Oct. 10, 2007 Among big online retailers Dell.com provided the fastest high broadband access time in September, says Gomez Inc. At 2.83 seconds Dell was followed by Zappos.com (3.49 seconds), Footlocker.com (3.83 seconds) and OfficeMax.com (3.89 seconds). Using a dial-up connection, Quixtar.com also provided the ...
Related Searches: barnes and noble | newegg

Dell dominates high broadband responsiveness
Sep. 19, 2007 Dell.com once more provided the fastest high broadband access time among Top 50 retailers, says Gomez Inc. At 2.65 seconds Dell in August was followed by Target.com (3.22 seconds), Zappos.com (3.40 seconds) and OfficeMax.com (3.92 seconds). Using a dial-up connection, Dell.com also provided the fastest ...

Average session times grow for most big retailers
Sep. 5, 2007 Visitors and shoppers are sticking around longer at nine of the 15 largest retail sites, according to new data from Hitwise Inc. A comparison of the amount of time shoppers spent on the biggest retail web sites shows that the average rose to 9 minutes and 31 seconds in June from 9 minutes and 10 seconds ...

July site availability retains the status quo
Aug. 22, 2007 Web shoppers in July could access a top 50 retail site with a high broadband connection an average of 99.05% of the time, compared with an average of 97.80% for a low broadband connection and 88% for dial-up, says Gomez Inc. The retailers delivering the best dial-up success rate in July included Avon ...

Dell.com dials up fast high broadband in July
Aug. 15, 2007 In July, a shopper with a high broadband connection could access a Top 50 retail site in 6.19 seconds, compared with 13.76 seconds for a low broadband connection and 49.94 seconds for dial-up, says Gomez Inc. Dell.com provided the fastest high broadband access time among Top 50 retailers for July, ...

Online school supplies lists can earn teachers credit at OfficeMax.com
July 18, 2007 OfficeMax Inc. is enabling teachers to earn an extra $500 for their classrooms based on purchases made by students from online back-to-school shopping lists. The Back-to-School Bonus program enables educators who enroll in MaxPerks for Teachers to earn financial rewards from now through Sept. 30, 2007 ...
Related Searches: officemax


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