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Interactive Intelligence Releases Enhanced SIP Proxy for Distributed Enterprises and Call Centers
Aug. 27, 2008 Interaction SIP Proxy™ 4.0 designed for increased reliability, improved security and simplified deployment INDIANAPOLIS, Aug. 27, 2008 -- Interactive Intelligence (Nasdaq: ININ), a global provider of unified IP business communications solutions, has released version 4.0 of its Interaction SIP Proxy ...
OpenX Announces Major Ad Server Update
Aug. 21, 2008 Launch of OpenX 2.6 Features New API, Dashboard and Other Enhancements PASADENA, Calif., Aug. 13 -- OpenX Technologies, Inc. (OpenX), the world`s leading independent ad server for web publishers, today announced the launch of version 2.6, a major update to its free, open source software. The release ...
Upgrading to new e-commerce technology requires testing, study says
Aug. 14, 2008 Retailers of all sizes report that limitations imposed by existing technology and infrastructure are the top obstacle to upgrading the shopping experience, according to a new study released this week from Retail Systems Research LLC. Moreover, migrating to new technology features—like online videos ...
Web site consistency wilts in the heat of summer
Aug. 6, 2008 Web site consistency declined among major web retailers in July with only 13 merchants achieving a consistency rating of “excellent,” according to Gomez Inc. The top 50 retail web sites had an average site availability rate of 97.48%. In July, 14 retailers received a rating of “good,” 18 got “fair ... Related Searches: overstock
The big chains weigh in
Aug. 1, 2008 Large retailers boost investments in their sites, forcing everyone else to play a better game By Paul Demery At Sears Holdings Corp., same-store sales at Sears and Kmart retail chains declined 8.6% for the quarter that ended May 3, the company lost $56 million and shuttered 62 stores, yet the company ... Related Searches: paul demery | tiffany | basics of retail merchandising | kasey lobaugh
Page Not Found
Aug. 1, 2008 How failed visits could very well be your site’s most valuable asset By Roger Beynon Some bad news for online retailers and some worse news. E-commerce web sites can fail their visitors on one of seven levels. That’s not even the bad news. The bad news is: All e-commerce sites fail some segment of ... Related Searches: online retail industry
Customer driven
Aug. 1, 2008 With more pay and perks for reps and better self-service tools, web merchants up their commitment to customer service By Mark Brohan A good call center agent who’s courteous, knowledgeable and professional when the pressure is on is hard to find and even harder to keep. That’s why online retailers ... Related Searches: mark brohan
Consistency was the norm for retailers in June
July 30, 2008 Across a variety of metrics the web’s top 50 retailers in June delivered a consistent performance, says Gomez Inc. On average big web retailers delivered a combined high broadband response time of 2.9 seconds, an average availability rating of 99.75% and a consistency rating of 3.61. Overall, Scholastic ... Related Searches: top 50 retailing sites | gomez
Royal Doulton adds new features to e-commerce platform
July 24, 2008 Royal Doulton, a manufacturer and retailer of fine china and porcelain tableware and collectibles, has added features to its e-commerce platform that include dramatically reduced loading times and integration with PayPal to support payment processing through PayPal Merchant Services. The new features ...
Online videos increase conversions 45% at MyWeddingFavors.com
July 17, 2008 Conversion rates increased 45% on 10 different products after retailer MyWeddingFavors.com tested more than 100,000 video impressions. During the A/B testing of the online videos, the wedding products retailer discovered that it was important that videos loaded quickly or presented options for visitors ...
Copyright 1999-2008 SLI Systems, Inc. All rights reserved.
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