Internet Retailer - Merchandising In An Age Of Virtual Stores


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Keynote Selected to Load Test MoneyAisle.com, Next Generation Auction Web Site from neoSaej
Oct. 2, 2008 Keynote Selected to Load Test MoneyAisle.com, Next Generation Auction Web Site from neoSaej * LoadPro Helped neoSaej Ensure Site Scalability and Performance under Load from an End User Perspective Prior to the Launch of its MoneyAisle.com Product * neoSaej uses Transaction Perspective to Monitor the ...

SPONSORED SUPPLEMENT: Customer service: Raising the stakes as customers expect more
Oct. 1, 2008 Whether outsourcing customer service or doing it in house, retailers must manage complexity and responsiveness to give shoppers the help they seek. As more consumers shop online they expect e-retailers to provide the same level of personalized, proactive customer service they could receive in a store ...

Apple and the National Federation of the Blind reach a consensus
Oct. 1, 2008 Having settled its class action lawsuit with Target.com, the National Federation of the Blind is building on that momentum via access agreements with other online retailers. In a new agreement with Apple Inc. and iTunes.com, No. 7 in the Internet Retailer Top 500 Guide, the federation, Apple and the ...

Control Issues
Oct. 1, 2008 Steering a steady course for e-commerce sites as outside forces batter site performance By Don Davis There was a time when a consumer’s Internet browser simply displayed data stored on a retailer’s web server. If the page took a long time to load, or didn’t render properly, there were only a few places ...

Driving Up Margins
Oct. 1, 2008 How web-based transportation management helps retailers get around the rising cost of fuel By Paul Demery With 80 tractor-trailers a day heading into a network of 10 distribution centers—and another 84 heading out to more than 2,700 U.S. retail locations—PJ Food Service Inc., the subsidiary charged ...
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Laying the Groundwork
Oct. 1, 2008 Rich media wows shoppers, boosts sales and builds brands—if e-retailers build it right By Mary Wagner The doting mom of a budding karate enthusiast will make sure her aspiring Jackie Chan has the gear the sport requires, including a bag to get it all to the local dojo. But on Lillianvernon.com, she ...

Some slipping on shipping
Oct. 1, 2008 With fuel prices rising, retailers struggle to keep shipping fees steady. By Katie Deatsch Two things are clear: online retailers are paying more to ship goods to consumers, and many shoppers want to pay little or nothing for shipping. So what’s an online retailer to do? An Internet Retailer survey ...

The case for electing Barack Obama
Oct. 1, 2008 By Jack Love In 40 years in publishing, I have not supported a candidate in print. That ends with this endorsement of Barack Obama for President. My case for Obama rests on what this magazine is most concerned about—a stable economy in which e-commerce can flourish. That stability is in grave danger ...

Shutterfly cuts clicks for photo books
Oct. 1, 2008 For consumers who want to create photo books of their latest trips, birthday parties or other memory-making moments, online photo printing and publishing company Shutterfly Inc. now offers a tool to streamline the process. The Storyboard Tool on Shutterfly.com automatically chooses the layout for photo ...

Bloggers fire up sales for HP’s Dragon
Sep. 26, 2008 As dragons go, this one wasn’t breathing too much fire. Hewlett-Packard Co.’s Dragon notebook computer is the flagship of the retailer’s fleet. It weighs in at 15 pounds and features a 20.1-inch screen and 500-gigabyte hard drive—and a price tag of $5,000. It had been on sale for nine months, and sales ...


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