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ForeSee Results acquires usability consulting company Red Spade
Sep. 14, 2007 ForeSee Results, provider of online customer satisfaction monitoring and management, has acquired web-site usability consulting company Red Spade. With the acquisition, ForeSee Results will be able to offer clients usability audit reviews to help improve consumers’ online experience. ForeSee Results ...
IRCE 2007: Report from the Conference
Aug. 1, 2007 Workshop: Marketing Your Retail Web Site June 4, 2007 Finding the payoff in search Harnessing the Power of Search Engines: Mastering the Complexities of Pay per Click and Optimization Tom Tweedie, director, consumer direct marketing, Day-Timers Inc. Cory Nielsen, Internet marketing manager, Woodwind ... Related Searches: adam silverman wet seal | wet seal | hp | crutchfield
Let’s talk
Aug. 1, 2007 Once seen as a customer service option, live chat has become a sales tool By Don Davis When online retailers first adopted live chat, many saw it as a less expensive way to respond to customers’ questions than the telephone or e-mail. But increasingly e-retailers are discovering that using live assistance ... Related Searches: live chat | backcountry | don davis
How following the crowd can improve web site design
Jun. 14, 2007 Don’t go for clever and unique when designing web site navigation features, advises consultant Jennifer Bailey of Red Spade, a firm that specializes in web site usability. You’re only going to confuse your customers if you deviate from Internet conventions, she told attendees last week at the Internet ...
Internet Retailer 2007 Conference & Exhibition
May 1, 2007 The Web: Powering the Reinvention of Retailing The Internet is no longer just another channel or just another way of doing business. It is transforming all aspects of retailing. Speakers at the Internet Retailer Conference & Exhibition will tell how they expect the industry to be changed by one ... Related Searches: top 100 retail web sites lillian vernon | callaway golf interactive | demographics of online shoppers | recreational equipment inc
Red Spade Provides Tower Records with Usability Intelligence about the Customer Experience on Its Site
Oct. 13, 2004 CHICAGO, IL—October 13, 2004—Red Spade, the leader in website usability audit solutions, announced that it recently conducted an extensive usability audit on www.towerrecords.com, one of the largest specialty retailers of music in the United States. Red Spade’s Site Audit Solution involved the application ...
Red Spade Selected by Eastern Mountain Sports to Increase Site Effectiveness
Jun. 8, 2004 CHICAGO, IL—June 8, 2004—Red Spade, the leader in website usability audit solutions, announced that Eastern Mountain Sports, one of the nation’s leading outdoor specialty retailers, recently selected Red Spade as its usability solutions partner. Red Spade is a premier provider of website audit solutions ...
Ace Hardware Chooses Red Spade to Improve Website Effectiveness
Sep. 18, 2003 CHICAGO, IL—15 September 2003—Ace Hardware, the largest retail hardware store in the nation, has selected Red Spade and its Site Audit Solution to gauge the effectiveness of Ace’s e-commerce site, AceHardware.com. Red Spade is a leading provider of website usability solutions that are actionable, independent ...
/e/intuity Announces Name Change to Red Spade
Jun. 5, 2003 CHICAGO, IL—June 4, 2003—/e/intuity, a leading website consultancy, announced today that, effective immediately, it has relaunched its corporate identity and changed its name to Red Spade. “The name Red Spade better reflects our core capabilities—that our website audits uncover usability problems at ...
15 Honorable Mentions
Dec. 1, 2000 By Kurt Peters, Rick Markley, Andrea McKenna Findlay, Mary Wagner Alibris.com Books Sporting millions of hard-to-find books, this site is a collector’s dream. Search results are hard for novices to sort through. But for the shopper who knows what she wants, this is where its at for rare publications ...
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