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Zappos.com says 2008 sales on $1 billion track despite economy
July 30, 2008 Zappos.com Inc. says its customer base has topped 8.2 million, giving the online shoe and apparel retailer a leg up in reaching its 2008 sales goal of $1 billion, says CEO Tony Hsieh. “Back in 2003, we had set the goal of hitting $1 billion by 2010, so we’re very excited that we’re on track to hit ...
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QVC and Bill Me Later Launch Multichannel Alternative Payments Solution
July 23, 2008 Timonium, Md.—July 23, 2008—Bill Me Later, Inc. has announced that QVC, Inc., one of the largest multimedia retailers in the world, has added the Bill Me Later® alternative payment method to further enhance the shopping experience for its valued customers online, in the call center and via automated ...
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Fulfillment
July 1, 2008 Fulfillment Retailers pressed to deliver on increasing fulfillment demands It’s one thing for online shoppers to find the product they want for the price they are willing to pay. Receiving that product in good condition, for a reasonable shipping fee and in a timely fashion is another ballgame. That ...
Related Searches: drop ship | fuel surcharge | free shipping offers | mark clendenin

GiftTree.com branches out into social networking
Jun. 25, 2008 Online gifts retailer GiftTree.com has become a shopping destination on Facebook.com’s “What I Want” application, which allows Facebook users to purchase gifts, create shopping lists and register for gifts. In addition, the destination enables users to discuss items and submit product reviews as well ...
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It’s summer; Santa is getting near
Jun. 1, 2008 Before holiday bells ring, retailers get their sleighs ready to fly By Paul Demery It may have been spring to most retailers, but to apparel retailer Roots Canada Ltd., it was Christmas in May. The weekend of May 3 and 4, Roots processed more than triple its usual number of orders, close to the volume ...
Related Searches: 2008 holiday spending | paul demery | alertsite | holiday spending

Not So Fast
Jun. 1, 2008 Delayed gratification is the rule when it comes to recognizing revenue from a sale By Don Davis Many retailers consider their job done once they’ve shipped the order to the customer. Most recognize revenue from the sale at that time. The U.S. Securities and Exchange Commission, however, does not share ...
Related Searches: online buying habits | zappos

Big e-commerce payment processor Chase Paymentech to split in two
May 27, 2008 Major e-commerce payment processor Chase Paymentech Solutions LLC announced today it will be divided in two by the end of the year, which could result in more competition for the payments business of online retailers. “This is likely to be very good news for e-retailers as Paymentech makes pretty fat ...
Related Searches: chase paymentech | paymentech | zappos

Microsoft pays web shoppers to use its search engine as a starting point
May 22, 2008 Microsoft Corp. has embarked on a campaign to make its Live Search search engine a stronger competitor to Google, starting with a program that offers rebates to consumers who make purchases after searching for a product on Live Search. “If we’re able to demonstrate a way to reward consumers for their ...
Related Searches: home depot | zappos | microsoft

Zappos steps outside to promote customer loyalty
May 8, 2008 In its drive to reach $1 billion in gross merchandise sales this year, Zappos.com places a strong emphasis on customer service—even if it means finding what a customer wants at another retailer, says Jane Judd, senior manager of customer loyalty. Zappos operates a contact center with what it calls ...
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Promises Fulfilled
May 1, 2008 Five ways to cut time and costs out of getting orders to customers By Paul Demery With a design for a new sophisticated warehouse and the company’s reputation for service on the line, Zappos.com Inc. vice president of fulfillment Craig Adkins wasn’t satisfied. A product fetched from the farthest point ...
Related Searches: fulfilling promises | zappos | paul demery


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