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date
Elite Skiwear Outfitter Spyder Chooses Epicor SaaS Offering to Streamline Retail Operations
Aug. 11, 2008 Official Outfitter of the US Alpine Ski Team will implement Epicor’s Software-as-a-Service Retail Solution to Streamline Operations and Support Future Growth IRVINE, Calif. — August 11, 2008 — Epicor Software Corporation (NASDAQ: EPIC), a leading provider of enterprise business software solutions to ...
SUN & SKI Sports Selects PowerReviews To Provide Online Customer Reviews
Feb. 13, 2008 - Dick`s Sporting Goods, Sports Authority, Alpine Sports Outlet, Divers Direct, WaterWorld Sports, and Olympia Sports Also using PowerReviews to Drive Sales Leads - San Francisco, Calif., February 6, 2008 - PowerReviewsT (www.powerreviews.com), the Internet`s most comprehensive developer of customer ... Related Searches: olympia sports
Keep In Touch
Feb. 1, 2008 Three watchwords for e-retailers outsourcing their contact centers: monitor, measure and motivate By Don Davis The period leading up to Valentine’s Day is among the busiest times of the year for Vermont Teddy Bear, a multi-channel retailer of stuffed animals and other gift items. So disaster loomed ... Related Searches: 24-7 intouch
Speed Dialing
Mar. 1, 2007 Speed Dialing Faster, smarter, easier: How the web is boosting call center performance By Mary Wagner When holiday gift-giving ramps up, things get busier at an already-busy 1-800-Flowers.com. Heading into Valentine’s Day, well over 1,000 call center agents were staffing the retailer’s toll-free number ... Related Searches: quixtar health and beauty | 1800flowers
1-800-Flowers goes home to increase call center support for Valentine`s Day
Feb. 14, 2007 At one of its busiest sales times of the year, more than 1,000 call center agents are taking orders this week for 1-800-Flowers.com—including some 300 who are doing it from phone and PC set-ups in their own homes as employees of outsourced, web-based contact center services provider Alpine Access. ...
Call center company Alpine Access gets a new CEO
July 10, 2006 Alpine Access Inc. has named Christopher M. Carrington as chief executive officer. Alpine Access is a provider of customer contact services that uses the web to make possible its model of exclusively home-based employees. Carrington has nearly 25 years of business services experience. "By employing ...
Alpine Access CEO Howard dies suddenly
Apr. 10, 2006 Garth Howard, 51, CEO of Alpine Access Inc., a call-center provider, died suddenly on April 5. He had joined Alpine Access in October. Prior to joining Alpine, Howard served as president and general manager of TeleTech Holdings in Denver, where he directed CRM, call center and outsourcing services ...
Web-based call center company Alpine Access names a new SVP of operations
Feb. 13, 2006 Alpine Access Inc., a provider of outsourced call center services using home-based agents, has named Brad Krinhop as senior vice president of operations. Krinhop will be responsible for managing the operation of Alpine Access` home-based call center employees, who take customer calls for clients. Alpine ...
J.Crew Awards Call Center Contract to Alpine Access
Nov. 22, 2005 Home-based clothing and accessory experts to answer customer service and sales calls for national retailer Golden, CO and New York, NY - November 21, 2005: Alpine Access (www.alpineaccess.com), the leading provider of call center solutions using home-based agents, today announced that it has been selected ...
Alpine Access names customer service veteran Garth Howard as CEO
Oct. 17, 2005 Garth Howard, a 25-year veteran executive of customer service centers, has been named CEO of call center outsourcing company Alpine Access Inc. Howard will be responsible for leading Alpine on a continued growth curve in the contact center industry, said Alpine board member Jeff Bennis. “Garth’s proven ...
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